The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,006
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2024-05-09
Person
4
5
0
9th May 2024
Very thorough response to my recent illness. Blood tests, medication & referral.
Suggested improvements
It would have been helpful if I’d been aware that my Doctor had been changed. A matter of courtesy.
The James Cochrane Practice
2024-05-08
Person
4
5
0
8th May 2024
I had to wait over four weeks.
Suggested improvements
I can’t think of anything.
The James Cochrane Practice
2024-05-08
Person
4
5
0
8th May 2024
Brilliant friendly people at the reception
Suggested improvements
Was a lovely experience for a frightened little 7 year old he felt as ease as soon as we went into the nurses room, not much for children to do in the waiting area maybe some toys understand everything was moved due to [name removed].
The James Cochrane Practice
2024-05-08
Person
5
5
0
8th May 2024
Dr [name removed] is lovely and really listens and take my worries seriously
Suggested improvements
Nothing
The James Cochrane Practice
2024-05-08
Person
5
5
0
8th May 2024
Because the JC practice seems to have an instinctive sense as to when something is serious & always moves quickly - even when appointments are scarce. For that reason I feel incredibly well supported through some serious mental health issues & know that support has prevented me from deteriorating into a more serious state. Thank you!
Suggested improvements
Nothing
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk