Psychiatry-UK

Trewalder Chapel, Trewalder, Cornwall, PL33 9ET 1 2 3 4 5 568 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
« 1 2 3 4 5 6 7 »
Page 1 of 23
 
1 2 3 4 5
Written by a NHS patient
30th November 2022


Supportive, understanding, competent.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
Rating not given.
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
29th November 2022


I received my diagnoses from Dr Elena Ghetau and was supported through the titration process by Lorraine Forsythe. Both were incredibly supportive throughout the process, and were happy to answer any questions I had. They helped me feel in control throughout. Communication was timely and efficient. The only downside from my point of view was the waiting time, which obviously wasn't the fault of any particular individual in the service!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
Rating not given.
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
28th November 2022


Psychiatry-UK don’t offer great ‘care’. They will get you in as a new patient and customer, take your money and eventually you will get your initial prescription. The care stops at that point. If you have significant issues with your medication after titration, they will listen to you and then tell you to wait 6+ months before you can change medication. Their advice at this point is to stop taking your medication - something which is a horrible solution with someone with severe ADHD. My only advice is that, if you are on titration, you should make sure you extend it as long as possible so you don’t end up in a situation like this. They will try to get you through so they can push more patients through, but do everything you can to stay on titration until you are 110% confident with your medication.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
28th November 2022


I saw Dr S. Yates and I can't recommend him highly enough. He took the time to really understand me when I was so very nervous about not being able to communicate properly or not get myself across how I wanted to. Thank you so much

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
27th November 2022


I think the only thing that could be improved is 121 catch up sessions to talk about symptoms and how the medication is helping to support.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
26th November 2022


We have found Dr Proudlove very understanding and responsive. Having had no response at all from, followed by a bad experience of, local CAMHS, it was a great relief to find a CAMHS professional online who took the time to really listen and help with the complex problems that my daughter is experiencing. We have decided to stick with him for the foreseeable future.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
25th November 2022


Very straightforward and painless process. Great communication from Psychiatry UK, from referal through to appointment, which only took about 4 months. I was quoted 4 years for our local service, and opted for Psychiatry UK as a right to choose option. Dr Soumaya Nasser El Din made me feel comfortable and was clear about what was needed. Would (and have) recommend(ed).

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
Rating not given.
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
24th November 2022


Genuinely the most positive patient experience I have had in the UK. I was treated with kindness by the clinical as well as the admin staff and the process of diagnosis and titration was efficient and comfortable.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
Rating not given.
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
23rd November 2022


Throughout the entire process from receiving my ADHD diagnosis to the end of my titration period, I have been completely supported and reassured by both Dr Pietrak and Paul Cavanaugh, who supported my titration period. After years of feeling misunderstood and being confused about myself and how I process everything around me, I felt my concerns about myself were acknowledged and I was heard for the first time at 33 years old. The difference the support I have received from both Paul and Dr Pietrak has meant more than I will be able to explain, and has improved my quality of life in every way possible. I couldn't be more grateful. After hearing horror stories about years and years of waiting times, a lack of support, no availability of medication, I was really pleasantly surprised just how long the process has taken with Psychiatry UK. From the point of GP referral, to the closing of my titration period, the entire process has taken 11 months. I was advised I would be on a waiting list by my GP for up to 3 years. Psychiatry UK kept me updated frequently with where I was on the waiting list, and gave me an actual figure and how many patients were on the list. This was really helpful. I'm incredibly grateful to Psychiatry UK. I would still be leading a very unhappy and unfulfilled life were it not for their support and understanding.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
22nd November 2022


I felt that I was well guided through the process of getting my ADHD Diagnosis and throughout the medicine review. It was much faster than going through my GP and I thought that the staff were very understanding and compassionate, which made it much easier for me to be open and ask questions when I needed to. Apart from one video call for the assessment, all communication was done online (which I much prefer) and the response times were brilliant! I have already recommended the service to others and would recommend them again in the future.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
Rating not given.
Staff
1 2 3 4 5
Safe
1 2 3 4 5
 
« 1 2 3 4 5 6 7 »
Page 1 of 23

Psychiatry-UK was awarded the iWantGreatCare certificate of excellence in 2022 for delivering outstanding care.

{{category}} working at Psychiatry-UK ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}

Resources

Short link to review Psychiatry-UK: http://iwgc.net/empzu